question

pietrocavalli avatar image
0 Votes"
pietrocavalli asked LimitlessTechnology-2700 answered

Problem with connection to printer Operation failed 0x00000520

It started to show the error Operation 0x00000520 failed on my print server, at least every computer that makes the attempt to connect to any printer on the server it appears the message above, the problem started all of a sudden without any changes on the server , does anyone know what may have happened, I've validated the domain and is authenticating normally.

153199-image.png


windows-serverwindows-server-update-serviceswindows-server-print
image.png (9.2 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

TheAlanMorris avatar image
0 Votes"
TheAlanMorris answered TheAlanMorris edited

@pietrocavalli

Error 0x520 is a logon error?

C:\>winerror 0x520
1312 ERROR_NO_SUCH_LOGON_SESSION

It sounds like the trust between the machine account for the server and the domain is not working.

Is the machine account intact for the print server?

If you have already rebooted the print server, then most likely you will need to unjoin, then rejoin the domain.

I have seen this failure when the system is out of non paged pool but I do not think that is happening here. The non page pool would be reset on a system reboot.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

LimitlessTechnology-2700 avatar image
0 Votes"
LimitlessTechnology-2700 answered

Hello @pietrocavalli

First of all I would recommend you Check the authentication of your domain as this could be a credential issue in relation to the domain linked to the printer.

Sometimes this can also be an outdated driver issue, I also recommend that you contact the printer manufacturer and check with them if there is any update to the printer itself that is pending.


--If the reply is helpful, please Upvote and Accept it as an answer--

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.