Hi,
We are getting below SCOM alert from our Exchange 2010 server (Hybrid).
Alert: Test-MailFlow was unable to send a cross-premises test message due to mailbox MAPI session failure.
Source: Cross Premises Mailflow Monitoring - ABCEX02 (Mailbox) - NAF-HQ
Path: ABCEX02.abc.local;ABCEX02 (Mailbox) - ABC-BC
Alert Priority: 2
Last modified by: XYZ\user1
Last modified time: 12/1/2021 4:09:03 AM
Alert description: [Microsoft.Mapi.MapiExceptionRecoveryMDBMismatch]: MapiExceptionRecoveryMDBMismatch: Unable to open message store. (hr=0x80004005, ec=1165)
Diagnostic context:
Lid: 40487 EMSMDBMT.EcDoRpcExt2 called [length=199]
Lid: 56871 EMSMDBMT.EcDoRpcExt2 returned [ec=0x0][length=192][latency=0]
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropLogon [254]
Lid: 17082 ROP Error: 0x48D
Lid: 26937
Lid: 21921 StoreEc: 0x48D
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropLogon [254]
Lid: 45151
Lid: 33887 StoreEc: 0x48D
Lid: 17097 StoreEc: 0x48D
Lid: 8620 StoreEc: 0x48D
Lid: 1750 ---- Remote Context End ----
Lid: 26849
Lid: 21817 ROP Failure: 0x48D
Lid: 26297
Lid: 16585 StoreEc: 0x48D
Lid: 32441
Lid: 1706 StoreEc: 0x48D
Lid: 24761
Lid: 20665 StoreEc: 0x48D
Lid: 25785
Lid: 29881 StoreEc: 0x48D
Diagnostic command: "Test-Mailflow -MonitoringContext:$true -CrossPremises:$true"
EventSourceName: MSExchange Monitoring Mailflow CrossPremises
However even we received this, we don't see any mail flow issues between on-premises and Exchange Online.
Can we ignore this alert? Can't find any MS reference for this.