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KavinduAsangaDayananda-1079 avatar image
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KavinduAsangaDayananda-1079 asked KaelYao-MSFT commented

Test-MailFlow SCOM Alert - Exchange 2010

Hi,

We are getting below SCOM alert from our Exchange 2010 server (Hybrid).

Alert: Test-MailFlow was unable to send a cross-premises test message due to mailbox MAPI session failure.
Source: Cross Premises Mailflow Monitoring - ABCEX02 (Mailbox) - NAF-HQ
Path: ABCEX02.abc.local;ABCEX02 (Mailbox) - ABC-BC
Alert Priority: 2
Last modified by: XYZ\user1
Last modified time: 12/1/2021 4:09:03 AM
Alert description: [Microsoft.Mapi.MapiExceptionRecoveryMDBMismatch]: MapiExceptionRecoveryMDBMismatch: Unable to open message store. (hr=0x80004005, ec=1165)
Diagnostic context:
Lid: 40487 EMSMDBMT.EcDoRpcExt2 called [length=199]
Lid: 56871 EMSMDBMT.EcDoRpcExt2 returned [ec=0x0][length=192][latency=0]
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropLogon [254]
Lid: 17082 ROP Error: 0x48D
Lid: 26937
Lid: 21921 StoreEc: 0x48D
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropLogon [254]
Lid: 45151
Lid: 33887 StoreEc: 0x48D
Lid: 17097 StoreEc: 0x48D
Lid: 8620 StoreEc: 0x48D
Lid: 1750 ---- Remote Context End ----
Lid: 26849
Lid: 21817 ROP Failure: 0x48D
Lid: 26297
Lid: 16585 StoreEc: 0x48D
Lid: 32441
Lid: 1706 StoreEc: 0x48D
Lid: 24761
Lid: 20665 StoreEc: 0x48D
Lid: 25785
Lid: 29881 StoreEc: 0x48D



Diagnostic command: "Test-Mailflow -MonitoringContext:$true -CrossPremises:$true"
EventSourceName: MSExchange Monitoring Mailflow CrossPremises


However even we received this, we don't see any mail flow issues between on-premises and Exchange Online.

Can we ignore this alert? Can't find any MS reference for this.

office-exchange-server-administrationoffice-exchange-online-itprooffice-exchange-server-mailflowoffice-exchange-server-connectivityoffice-exchange-hybrid-itpro
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1 Answer

KaelYao-MSFT avatar image
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KaelYao-MSFT answered KaelYao-MSFT commented

Hi @KavinduAsangaDayananda-1079

According to this message:
Alert description: [Microsoft.Mapi.MapiExceptionRecoveryMDBMismatch]: MapiExceptionRecoveryMDBMismatch: Unable to open message store. (hr=0x80004005, ec=1165)
This warning seems to have something to be with recovery database.

Do you have a recovery database on the Exchange server?
If so, please remove the recovery database if you no longer need it for data recovery and see if it can help with this issue.

Since currently you don't have actual mail flow issues, you don't need to worry too much about it.


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Hi @KavinduAsangaDayananda-1079

I am writing here to confirm with you how thing going now?
If you need further help, please provide more detailed information, so that we can give more appropriate suggestions.

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