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TomSchreiber-6756 asked GrzegorzJaboskiK22-9530 answered

Missing driver while Windows 10 installation

Hello,

I want to install Windows again but I do not know how to overcome the error "a media driver is missing". I tried several usb ports, and several usb pen drives. Lastly I even succeded to load the installer from hard disk. Somehow my grub on ubuntu has seen, I unpacked the Windows iso file directly on a partition and lucky recognized it as a Windows recovery option, which allowed me to load and start the installer.

I downloaded every driver from my motherboard (M5A97 r2.0) producer, I could get, and unpacked it. But the windows installer is still showing only folders and no content of the downloaded drivers.

How can I provide the necessary drivers or how can I find them? Any, even the smallest, linux distribution I tried, came with all needed drivers - at least till finished installation.

Or Windows 11 will be easier to install? But I have already purchased a product key and how could I upgrade the key to Windows 11 without having Windows installed?

Best regards, Tom

windows-10-setup
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7 Answers

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TomSchreiber-6756 answered DSPatrick commented

Hello,

I could solve it by a detour. It seems Windows 10 does not bring natively disk drivers for my old motherboard but Windows 7 Installation has not even asked for it, since I had not USB device connected.
After installing Windows 7, I installed every driver for Windows 7 I could get from asus to make sure Windows 10 Installer is not missing anything. From within Windows 7 I could start installation of Windows 10.

(By the way, I dared to pull the sata-cable to my linux device because I have not wanted Windows to destroy my grub bootloader. Luckily it was very easily like this and no other difficulties.)

Patrick, I agree with you, that the Windows 10 Installer has indeed needed a media driver / disk controller. But why does it not bring the basic drivers as Linux distributions are doing it.
Thank you for your help! The hint with the disk controller was helpful and made me try earlier the final solution.

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DSPatrick avatar image DSPatrick ·

The burden is on the hardware manufacturer to do the testing / certification and provide the resource to microsoft so that they can include as a part of the operating system distribution. Seems for windows 7 they were successful but they failed for windows 10

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DSPatrick avatar image DSPatrick DSPatrick ·

Just checking if there's any progress or updates?

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DSPatrick avatar image
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DSPatrick answered

If you meant the disk controller driver you can load it here.

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TomSchreiber-6756 avatar image
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TomSchreiber-6756 answered

No, I do not get to the point of selecting the installation device.155431-photo-2021-12-06-21-25-45.jpg



If I untick the "Hide" option nothing changes. I still can not find any driver, even wrong drivers.


photo-2021-12-06-21-25-45.jpg (152.0 KiB)
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DSPatrick avatar image
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DSPatrick answered DSPatrick edited

This looks like the disk controller driver is needed to continue. Looks like you can chat with them here to find out what exactly to download.
https://www.asus.com/us/SupportOnly/M5A97_R20/HelpDesk_Download/

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TomSchreiber-6756 answered TomSchreiber-6756 edited

I just got to a service guy there. He confirms, that I do not need any additional drivers while installing.

So I keep trying for now some other iso files. Maybe it would be easier to first install Windows 7 (without license) and then upgrade to Windows 10. But somehow I doubt it would change anything.

I'll answer in a few days, whether other iso files have worked.


Patrick, thank you already for your time of reading my issue and trying to help!

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DSPatrick avatar image
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DSPatrick answered DSPatrick edited

He confirms, that I do not need any additional drivers while installing.

Ok, well that's obviously false. I'd look for the disk controller driver. Some ideas here as well.
https://answers.microsoft.com/en-us/insider/forum/all/ahci-drivers-for-asus-m5a97/5dc4d694-1cda-44a1-a4b3-47bb0fa7fd73

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GrzegorzJaboskiK22-9530 avatar image
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GrzegorzJaboskiK22-9530 answered

I have had a similar problem. The reason was that I have copied the iso image to flash drive using dd. Apparently, the installer is not able to read ISO9660 filesystem from flash drive. Use a tool like Rufus to create the installation media from ISO file.

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