I am a trustee for a charity and the office have two new PCs and have bought, via the VLSC two copies of MS Office Standard 2019 and MS Access 2019.
This was done in July 2021.
I spent the best part of all afternoon yesterday attempting to download the media which was impossible via the VSLC, a mechanism that even someone with some technical background was the most user unfriendly experience ever.
Eventually I resorted to MS online help. Two people attempted this and after explaining the above they set about trying to help. One provided the media for MS Office but when it came to activating it, the error that the key was for VLSC and not the media he had provided the link for. The other link was downloading at a very slow rate and the download was 4Gb - for MS Access 2019? I had to leave the office after a few hours and so this was given up on too.
Please, please can someone from MS help us?
Many thanks in advance, Phil


