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SPK-8908 asked GradyGreerCICCISR-5555 answered

Intune Profile Not Getting Downloaded on iOS Device. Error: Bad Profile This profile is corrupted and cannot be read

During Intune enrolment, Management Profiles Not Getting Downloaded. Gets Error: Bad Profile This profile is corrupted and cannot be read. Refer the error screen shots17522-582c53b1-156f-41c7-ac63-3073a6a0c5eb.png17542-fb3ca6a6-90e3-48b3-8122-d4e38325439d.png


mem-intune-enrollment
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CiciWu-MSFT avatar image
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CiciWu-MSFT answered Jason-MSFT commented

Try the following steps and see if it persists.
1. Open Settings on the iOS/iPadOS device > General > Device Management.
2. Tap the existing management profile, and tap Remove Management.
3. Re-enroll the device

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Had tried that, with no luck!
Had Beta version install and have to restore the original version.
Now it looks to be all good.

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Beta version of what? iPadOS? If so, I wouldn't ever count on that working and it's definitely not supported.

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I'm having the same issue except with devices that have never been enrolled before :/

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mbaykal answered

Same here on iPadOS 14.0 (18A5369b)

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UnderSouthernStars avatar image
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UnderSouthernStars answered

Maybe a bit late answering this but if someone else stumbles across the article then the fix is this: (at least worked for me)

https://techcommunity.microsoft.com/t5/intune-customer-success/microsoft-endpoint-manager-support-for-ios-14-ipados-14-and/ba-p/1671452

Go to iOS Settings > Safari > Request Desktop Websites and turn off “Request Desktop Website on All Websites”
Go to iOS Settings > Safari and select the Clear History and Website Data option
Log into the Company Portal app and enroll your device

Hope it helps.

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GradyGreerCICCISR-5555 answered

@UnderSouthernStars — thank you!! Worked beautifully!

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