2 issues with the remote desktop client

Hetz Ben Hamo 21 Reputation points
2020-08-15T11:15:55.613+00:00

Hi,

I've installed the latest version of the remote desktop client on Windows 10 (version: 10.1.1215.0) and I have 3 issues:

  1. How do I get rid of the magnifying glass and the 3 dots above the session? it's quite annoying.
  2. I don't know if someone can help me with this - The session cannot be recorded with applications like OBS. Selecting "Window capture" and the session gives blank screen.
  3. Is there any way to get a more accurate colors? (I'm connecting 2 Windows 10 machines - one to another). I'm trying to edit videos remotely and there are some serious color banding.

I really like the new client, specially with DPI scaling. Keep up the good work!

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,375 questions
Accepted answer
  1. Andy YOU 3,071 Reputation points
    2020-08-17T10:34:47.503+00:00

    HI
    Answer for Q1 :
    unfortunately, it's no possible now.we can post your suggestion in below fourm.I hope it will be implemented in future.Thanks for your understanding.
    Remote Desktop Services for user voice
    https://remotedesktop.uservoice.com/forums/266795-remote-desktop-services

    Answer for Q2:
    what's the OBS mean ? if we enter Windows key + Shift + S ,can you caputer screen ?
    How to take a screenshot on Windows 10 computers in several different ways
    https://www.businessinsider.com/how-to-screenshot-on-windows

    Answer for Q3:
    The color depth can be modified from policy : Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment \

    Limit maximum color depth.
    use hardware graphics adapters for all remote desktop services sessions
    there are some documents for your reference
    https://www.tenforums.com/network-sharing/141330-remote-desktop-color-depth-how-adjust.html
    https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/windows

6 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Jon Alfred Smith 541 Reputation points
    2020-08-15T12:26:30.683+00:00

    Guess this is the universal Remote Desktop client (Microsoft Store). Hav you tried with the old Use MSTSC that comes with Windows 10? Might perhaps solve your issues.

    0 comments
  2. Hetz Ben Hamo 21 Reputation points
    2020-08-16T08:17:05.933+00:00

    The MSTSC doesn't allow DPI Scaling officially. That's why I'm trying the MS store version, since Microsoft didn't update the Windows client for quite a while.

    0 comments
  3. vipullag-MSFT 24,441 Reputation points
    2020-08-17T06:50:50.44+00:00

    @Hetz Ben Hamo

    The Microsoft Store App is not supported to connect to Windows Virtual Desktop.

    Please use the MSRDC client for Windows that is mentioned in this link.

    This is the current public version of the MSRDC app for Windows.

    17846-msrdc.jpg

    Please 'Accept as answer' if it helped, so that it can help others in the community looking for help on similar topics.

    0 comments
  4. Hetz Ben Hamo 21 Reputation points
    2020-08-17T07:50:33.317+00:00

    That client is a client that works with remote desktops in the cloud perhaps, and it requires me to subscribe, and I don't have anywhere to subscribe since I'm only trying to connect two Windows 10 machines one to each other through RDP, so that client above is useless for me unfortunately.