question

Azurewarrior avatar image
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Azurewarrior asked jamesgiari-5566 commented

Sandbox activation failing

Hello All,

Trying to learn azure when I try exercises i get sandbox activation failure.
who do i contact to resolve this issue?
thanks in advance!

azure-webapps
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VaibhavChaudhari avatar image
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VaibhavChaudhari answered Grmacjon-MSFT commented

You can follow up on below raised issue or raise a new issue separately on github.
https://github.com/MicrosoftDocs/feedback/issues/1797

Many users are facing this issue currently. I'd suggest to continue next modules and come back to the module later which needs sandbox.


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Hi

The issue you mention was raised in August 2019, there does not seem to be anywhere to officially report this except here https://docs.microsoft.com/en-us/learn/support/troubleshooting#report-feedback which I have tried but MSFT do not appear to be responding to that or any other posting.

When I check the forums this issue is impacting a number of people including myself it would be good if @Microsoft would check into this as it degrades the value of their courses.

Thanks

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Grmacjon-MSFT avatar image
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Grmacjon-MSFT answered jamesgiari-5566 commented

Hi @Azurewarrior,

This seems to be a known issue. Can you please send me your subscription ID to AzCommunity[AT]Microsoft dot com, add "Attn: Grace Macjones" to the subject line, and the link to this forum for context. I will enable a free support ticket so that the issue can be escalated to the responsible team for immediate help.

Thanks,
Grace

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I believe this issue has been resolved. Please, let us know if you have access now.

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Sandbox activation failing
Hi Grace..how was this resolved?

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