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ErickDelacuadra-5219 avatar image
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ErickDelacuadra-5219 asked VictorIvanidze-0112 answered

How to save drafts in delegated account folder for a whole group?

"I have created a new email with the sender as a delegated mailbox. However when I save this, it saves in MY drafts folder and not the delegated folder."
I have seen some answers to this issue suggesting to add the delegate account as second account. However, I would like to know if there is a more centralized solution that can perhaps be applied from active directory so each individual doesn't have to go through the same step over and over, instead that I (as admin) can change the settings for a whole group?

Looking forward to any useful tips. Thank you beforehand.

office-exchange-server-administrationoffice-exchange-server-mailflow
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Hi @ErickDelacuadra-5219

Do you have any other concern about this issue?


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joyceshen-MSFT avatar image
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joyceshen-MSFT answered

Hi @ErickDelacuadra-5219

Like the solution you mentioned above, adding the delegate account as a second account in outlook will be able to solve this issue. However, I'm afraid there seems no such original method using Exchange powershell or registry to manage this behavior from server side.

Draft emails - Shared mailbox

By the way, for the sent items of the shared mailbox storage can be managed in server side, the steps are introduced here: Messages sent from a shared mailbox aren't saved to the Sent Items folder of the shared mailbox in Outlook


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VictorIvanidze-0112 avatar image
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VictorIvanidze-0112 answered

There exists an Outlook add-in named CoolDraft.


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