Why the badge is gray on my app consent screen

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60004049 asked Jan 6, '22 60004049 commented Jan 8, '22

Why the badge is gray on my app consent screen

My app supports Microsoft Graph API.
On my app consent screen, The company name and the badge appears. but the badge color is gray.
On Microsoft sample, the badge color is blue.
Why my app badge color is gray?

My app consent screen: https://hide.maruo.co.jp/image/microsoft-oauth-sample-2022-01-06.png
(the badge color is gray)

Microsoft sample: https://docs.microsoft.com/en-us/azure/active-directory/develop/media/publisher-verification-overview/consent-prompt.png

My app's registration: https://hide.maruo.co.jp/image/app-registration-2022-01-06.png
(The blue badge appears on the left of publisher display name.)

azure-ad-app-consent

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JamesTran-MSFT · Jan 06 at 04:47 AM

@60004049
Thank you for your post!

Is this gray badge always reproducible? For example, if you open up different browsers or have different users' log-in?
Has the badge always been gray?

Any additional information would be greatly appreciated!

Additional Links:
Building blocks of the consent prompt
Publisher verification

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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60004049 JamesTran-MSFT · Jan 06 at 07:27 AM

Is this gray badge always reproducible?

Yes.
You can test by this URL... https://login.microsoftonline.com/common/oauth2/v2.0/authorize?client_id=39b66161-a6f2-44a9-8428-c7465566e4c3&response_type=code&response_mode=query&scope=offline_access%20user.read%20mail.readwrite%20mail.send%20mail.send.shared%20mail.readwrite.shared&prompt=consent

Has the badge always been gray?

Yes. Tested on Edge, Firefox, Chrome, and the app built-in browser by WebBrowser control (IE compatible).

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Answer 1 · 2022-01-06T16:25:09.013Z

JamesTran-MSFT answered Jan 6, '22 JamesTran-MSFT commented Jan 7, '22

@60004049
Thank you for following up with this and sharing the URL, so I can reproduce this within my environment!

URL:
https://login.microsoftonline.com/common/oauth2/v2.0/authorize?client_id=39b66161-a6f2-44a9-8428-c7465566e4c3&response_type=code&response_mode=query&scope=offline_access%20user.read%20mail.readwrite%20mail.send%20mail.send.shared%20mail.readwrite.shared&prompt=consent

I've reached out to our PG team with this info and will update as soon as possible. If the badge color is affecting your environment or users, please let me know and I can enable your subscription for a free technical support request, so our Support Engineers can take a closer look into your issue and environment.

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

image.png (48.1 KiB)

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JamesTran-MSFT · Jan 07 at 04:30 PM

@60004049
Based off of @phsignor 's answer, I tested this within Graph Explorer and it does show a gray badge as well.

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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image.png (89.2 KiB)

Answer 2 · 2022-01-07T10:51:58.37Z

phsignor answered Jan 7, '22 60004049 commented Jan 8, '22

The color of the verified publisher badge was changed from blue to gray, for all apps.

The screenshot you linked to (which is the one used in the current documentation) was taken before the badge color was changed. The documentation will be updated soon.

As an example, this is the badge as seen for Microsoft Graph Explorer (published by Microsoft):

image.png (12.7 KiB)

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JamesTran-MSFT · Jan 07 at 04:28 PM

@phsignor
Thank you for following up on this and for letting us know this will be changed!

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60004049 · Jan 08 at 01:06 AM

I understood. Thank you.

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