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Andrew-2274 asked ZoeHui-MSFT edited

Have Report Builder forget saved credentials

Using Report Builder 3.0 for SQL Server 2014. I need to have it forget some user credentials forgotten when connecting to a report server. I have tried deleting the user config file, the clear all recent item lists option, and uninstalling and reinstalling Report Builder. It still remembers the credentials. How do I get it to forget them?

sql-server-reporting-services
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ZoeHui-MSFT avatar image
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ZoeHui-MSFT answered Andrew-2274 commented

Hi,

Do you mind share a screenshot with your issue for me when you connect to a report server? (mosaic out important information.)

I tried to connect a new remote report server via Report Builder 3.0, it did not promote me to enter the user credentials, but when I try to deploy report to the server it told me that I didn't have the permission.

Regards,

Zoe

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There's really nothing I can take a screenshot of. When I connect to my report server, it gives a login prompt. The login prompt has an option to save the credentials. This was clicked by mistake and now I need to change credentials. When I login now, I don't get a login prompt. It just connects me automatically.

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ZoeHui-MSFT answered ZoeHui-MSFT edited

Hi Andrew,

Thanks for your reply.

I have tested locally in the two situations.

1)If I'm using a windows account which doesn't have the access to open the report server url. It will promote me to login in.

2)If I'm using a windows account which has the access to open the report server url. I could connect to the report server directly without login promote.

In the first situation, I login in and save my credential. And then I tried to clear all recent item lists with option and delete the user.config file at the same time.
Restart the Report Builder, connect to the server,it will promote to login again.

check the user.config file path:C:\Users\*Zoe(yourusername)*\AppData\Local\Microsoft\Report Builder\15.0.0.0

Please check your window account to see if the account you are using already have the access so that you do not need to login in.

You could run the Report Builder as a different user with an account which do not have any access and then connect to the server to have a check whether you need to login or not.




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Hi,good day!
How is the issue going on now?

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I'm having the same issue. I followed these instructions but I don't find the user ID in the config file. Is there any other place it would be?

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