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EhsanHaider-5670 avatar image
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EhsanHaider-5670 asked kobulloc-MSFT edited

Unable to delete Resource Group Due to Sendgrid legacy account

Hi,

Unable to delete resource group due to legacy SendGrid Account. I would like to delete both resource group and SendGrid account.

Failed to delete resource group wso2_rg: Deletion of resource group 'wso2_rg' failed as resources with identifiers 'Sendgrid.Email/accounts/admin@xxxxxxx.com' could not be deleted. The provisioning state of the resource group will be rolled back. The tracking Id is '5fc8652f-5f00-4a33-b2e5-f9ca8bbacb29'. Please check audit logs for more details. (Code: ResourceGroupDeletionBlocked) All dev services functionality has been disabled as part of the migration of dev services resources to SaaS resources in the Azure portal. If you need to make a change to your account, please reach out to Azure support to have your account migrated. (Code: DevServicesDisabled, Target: /subscriptions/b2599fcb-e485-41ea-a837-c48565bdb1f8/resourceGroups/wso2_rg/providers/Sendgrid.Email/accounts/ad

azure-ad-group-management
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3 Answers

VaibhavChaudhari avatar image
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VaibhavChaudhari answered

Looks like you will have to raise a support ticket so that Microsoft support team can take care of the deletion / fix from their end.

See the similar issue & the response here:

https://docs.microsoft.com/en-us/answers/questions/685050/azure-windows-virtual-machine-unable-to-delete-sen.html

Please don't forget to Accept Answer and Up-vote if the response helped -- Vaibhav

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kobulloc-MSFT avatar image
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kobulloc-MSFT answered kobulloc-MSFT edited

Hello, @EhsanHaider-5670! I'm including an update from the thread that @VaibhavChaudhari mentioned in case anyone else runs into this and finds it useful:

Thank you to @SARCHER-9701 for writing this up!

Problem
Unable to delete or move legacy SendGrid resources after being automatically migrated to SaaS.

Resolution
The legacy SendGrid account is still active (even if you are unable to login to the old account or have verified that it has been deleted). You will need to delete references to the old SendGrid account from the new SaaS SendGrid account:

  1. Log onto the new SendGrid SaaS account (via sendgrid.com or the Azure portal by clicking on “Open SaaS Account on Publisher's site”)

  2. On the SendGrid site, delete references to the old account under A) Settings > Account Details > Your Products and B) Settings > Teammates.

  3. It will take some time (up to 10 days) for the SendGrid updates to propagate to Azure. After that has happened, you will be able to delete the legacy SendGrid resource/resource group.

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SARCHER-9701 avatar image
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SARCHER-9701 answered kobulloc-MSFT commented

I just noted some minor errors in my navigation descriptions:

Azure link is actually worded "Open Saas Account on Publisher's site" and SendGrid navigations are (1) Settings -> Account Details -> Your Products and (2) Settings -> Teammates

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kobulloc-MSFT avatar image kobulloc-MSFT ·

@SARCHER-9701 Thank you for the correction! I'll get that updated.

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