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ZhihongXu-5425 asked RitaHu-MSFT commented

windows server 2016下載更新一直顯示0%

windows server 2016 by wsus sever setup patch,

but now it always stop in 0%

windows-serverwindows-server-update-services
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@ZhihongXu-5425
It seems that the case is related with WSUS. So I added the Windows-Server-Update-Services topic and the other guys will try to post their ideas of the case.

Hope the above will be helpful.

Regards,
Rita

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RitaHu-MSFT answered RitaHu-MSFT commented

@ZhihongXu-5425
In fact, the BITS service is not our resonsibility. I an not expert in BITS, but I researched on the Internet. We could run the below commands on the CMD and restart the BITS again. Then check whether the issue has been resolved or not.
Open the CMD as an administrator and run the below commands one be one:

 bitsadmin /cache /clear

 bitsadmin.exe /reset /allusers

 sc start bits


Hope the above will be helpful.

Regards,
Rita


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I have another server need to resove this windowsupdate issure,

But I run the step , to stop wsus service ,it can't stop ,so I need your help again.

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@ZhihongXu-5425
Thanks for your response.

It is recommended to post one question in one case. Please help to comfirm whether the issue which post in this thread has been resolved or not first. Perhaps we could try to post a new case in this forum to get the further support.

Don't forget to accept the answer if the above is helpful.

Thanks for your understanding and cooperation.

Best regards,
Rita

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RitaHu-MSFT answered RitaHu-MSFT edited

@ZhihongXu-5425
How many clients encountered this issue? Please follow the below link to reset Windows Update components and check whether the issue will be resolved.
https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources

Please feel free to inform me if there are any updates.

Hope the above will be helpful. Have a great day.

Regards,
Rita


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ZhihongXu-5425 answered RitaHu-MSFT commented

Two clients encountered this issue . Report error :0x8000ffff

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Have you tried the above link to reset Windows Update components before? If not, we could try to follow the link first. The link is useful in the majority situation.

Please keep us in touch if there are any feedback.

Have a great day.

Regards,
Rita

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ZhihongXu-5425 answered RitaHu-MSFT commented

164618-windowsupdate.jpg




I tried to reset windows update components,but the first step ,stopping the bits service failed.

next step,what should i do ?


windowsupdate.jpg (130.5 KiB)
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We could stop the BITS manually. Here is a screenshot for you:
164610-6.png


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6.png (65.5 KiB)
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ZhihongXu-5425 answered

164620-windowsupdate1.jpg




stopping the wuauserv service failed.

what should i do ?


windowsupdate1.jpg (195.4 KiB)
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ZhihongXu-5425 answered RitaHu-MSFT commented

According to your method ,the server is ok

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@ZhihongXu-5425
Thanks for your feedback.

What is the meaning of "the server is ok"? The server could download and install the Apporved updates normally?

Don't forget the accept the answer if the issue has been resolved. It will be helpful for others who have the same issue.

Thanks for your time and effort to troubleshoot.

Wish you have a great day.

Regards,
Rita

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ZhihongXu-5425 answered RitaHu-MSFT edited

The server could download and install the Apporved updates normally.
the issue has been resolved.

I have another question,i can't stop wuauserv service manually,what should i do?

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i can't stop wuauserv service manually,what should i do?

wuauserv service stands for Windows Update Service. It is the same thing. We could stop the service manually. Follow the below screenshot to stop the service:
165025-10.png

Best regards,
Rita


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ZhihongXu-5425 answered RitaHu-MSFT converted comment to answer

164979-1.jpg164910-2.jpg



Please see the attachment,what can i do?


1.jpg (286.3 KiB)
2.jpg (272.8 KiB)
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