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reginaldmakumbe-1340 avatar image
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reginaldmakumbe-1340 asked reginaldmakumbe-1340 answered

All outgoing mails go to recipient spam folder.

all sent emails from our Microsoft exchanges goes straight to recipient spam or junk folder. please help

microsoft-authenticator
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OlafHelper-2800 avatar image
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OlafHelper-2800 answered

to recipient spam or junk folder

That's a email client related issue, not on MS Exchange side.

Which email client is used? In common you can right-click the email => "No SPAM"

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reginaldmakumbe-1340 avatar image
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reginaldmakumbe-1340 answered

I think I did not explain my self clear. every email send by a member of my organisation it automatically goes to the junk mail whether its Gmail or other organization's email. even if i click it as not spam the next email will go to spam as well.
so i assumed the problem is with our exchange.

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