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ReySerranoRaquel-3261 avatar image
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ReySerranoRaquel-3261 asked brtrach-MSFT edited

I don't get any notification from authenticator app

Hi,

Last Friday I received a push notification to allow my Outlook account to sign in but I accidentally hit deny and didn't ask again. Since then, I haven't been able to use the app and I don't get any notifications...

I've uninstalled the app, data cleaner, turned off the mobile... but I still don't receive them and I can't work. It's a business account and the only way to authenticator is the app. Also, I've tried to use another authenticator app and text message but I didn't receive anything...

I'm very frustrated...Could you help me?

microsoft-authenticatorazure-ad-multi-factor-authentication
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