i keep running into a bsod id 41 kernal power

Question

i looked into the event viewer and got 3 critical events
event id 41
event id 10110
event id 10111
i ran V2 log collector 1.11
these are the results: https://drive.google.com/file/d/1o-GJb1mpCvCPXDYy__211ek-zRg42IH0/view?usp=sharing
what can i do to fix it?
2 logs u asked for
https://drive.google.com/file/d/10ogK307IX2ZsLTq0I8AsQxabCqsd2TLb/view?usp=sharing
https://drive.google.com/file/d/1PLXM3t7HZcp_c4XoYjl8wihcbw1-peoQ/view?usp=sharing

Answer 1

The logs were in a foreign language and could not be scanned.

Please modify the default language English so that the logs can be scanned and read.

https://www.tenforums.com/tutorials/3813-add-remove-change-display-language-windows-10-a.html
https://www.tenforums.com/tutorials/136792-change-display-language-windows-10-a.html

Then post a new V2.

The BIOS: Version/Date American Megatrends Inc. F3, 8-8-2018

The BIOS is very old (missed approximately 12 upgrades)

Upgrade the BIOS to the most up to date non-beta BIOS:

See description information > follow carefully the Gigabyte instructions

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Answer 2

The last unexpected shutdown and restart was today 1/19/2022.

Event[4306]:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2022-01-19T13:05:05.5860000Z
Event ID: 41
Task: N/A
Level: Critical
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-BT717I7
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

There were approximately five in the past thirty days.

The last BSOD was on 10/18/2021 as EckiS commented.

The recent BIOS upgrade may address this problem:

Event[4319]:
Log Name: System
Source: TPM
Date: 2022-01-19T13:05:06.0490000Z
Event ID: 15
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-BT717I7
Description:
The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.

https://learn.microsoft.com/en-us/troubleshoot/windows-client/windows-security/tpm-device-driver-error-log

Please reinstall the AMD chipset and graphic drivers:
https://www.amd.com/en/support/kb/faq/gpu-driver-autodetect

Please run these scripts and post share links into this thread:

Tuneup_plus_log.bat
https://www.tenforums.com/attachments/bsod-crashes-debugging/357096d1642080178-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Gather_additional_dump_files.bat
https://www.tenforums.com/attachments/bsod-crashes-debugging/353451d1638275787-batch-files-use-bsod-debugging-gather_additional_dump_files.bat
https://www.elevenforum.com/resources/gather-additional-dump-files.5/

Monitor the computer using:
https://www.howtogeek.com/166911/reliability-monitor-is-the-best-windows-troubleshooting-tool-you-arent-using/

For any new unexpected shutdown and restart after the above steps please post a new V2.
If you power off the computer due to a hang or freeze please comment into this thread.

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Answer 3

Were the approximate five shutdown and restarts in the past thirty days due to manual power offs?

There are major differences between hangs and freezes followed by power offs and spontaneous unexpected shutdowns and restarts.

Unfortunately they can be recorded the same way in the log files.

Going forward make sure all power offs are posted into this thread.

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Answer 4

Please post new entries into the newest post so that they can be found.

Answer 5

yes will do
these are the results to the V2: https://drive.google.com/file/d/1o-GJb1mpCvCPXDYy__211ek-zRg42IH0/view?usp=sharing
2 logs u asked for
https://drive.google.com/file/d/10ogK307IX2ZsLTq0I8AsQxabCqsd2TLb/view?usp=sharing
https://drive.google.com/file/d/1PLXM3t7HZcp_c4XoYjl8wihcbw1-peoQ/view?usp=sharing