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ConnorJohnston-0816 asked ·

AIP Toolbar and Office Business edition

After about a month of work I have gotten AIP running for a test group of users. I made a teaching sheet beforehand on how to use the labeling system a long time ago, but noticed that the label toolbar is now missing. When I made the sheet I was running Office 365 ProPlus with MAYBE AIP UL client, I don't remember. Now we are running Office 365 Business with the AIP UL client and the toolbar is missing. I also noticed the the button in the ribbon was changed from "Protect" to "Sensitivity".

I checked my settings in Azure policies and the bar is set to enabled. Is the business edition not able to receive the AIP tool bar or is the UL client only using UL policies that don't include the toolbar option in them?

azure-information-protection
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ConnorJohnston-0816 answered ·

Figured it out.

I came in this morning and ran a little test. Uninstalling the UL client and installing the classic client returned the toolbar and the protect button in the ribbon. So not only those but the policies are attached to which client you use. I was testing different policy settings between the security center and azure, mainly based around who got certain labels, and now receive labels based on the azure policies when using the classic client.

I hope MS can rectify this in the future. Having 2 different clients that pull 2 different policies based from the same labels that are "shared" between 2 different clouds and having to go to 2 different places to troubleshoot when things go wrong gets ridiculous.

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