My computer keeps freezing, 10110, 10111 event ID

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BarisAri-7164 asked Jan 23, '22 Docs-4663 published Jan 26, '22

My computer keeps freezing, 10110, 10111 event ID

Hello my computer keeps freezing, all of a sudden at most random times. I have tried reinstalling windows, going back to older drivers, and defaulting bios settings. When i enter the Event Viewer it shows the events as 10110 and 10111.

My Windows is installed on a samsung m2 860 pro

I probably didn't post enough information but i don't know what information to post. I could really appreciate the help my work schedule is ruined because of this problem going for weeks now. I am bit confused about the tags area so i put bit of a random info there.

The link below is the log collected from v2 log collector.

https://drive.google.com/file/d/1UuOEU3s949a85OVbDGeo6dA3QOTRugcm/view?usp=sharing

windows-10-hardware-performance windows-10-application-compatibility

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Answer 1 · 2022-01-25T05:48:14.137Z

Docs-4663 answered Jan 25, '22 BarisAri-7164 commented Jan 25, '22

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
https://www.elevenforum.com/t/bsod-posting-instructions.103/

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BarisAri-7164 · Jan 25 at 08:32 PM

Thanks for the comprehensive reply the link is below i uploaded it on google drive.

https://drive.google.com/file/d/1UuOEU3s949a85OVbDGeo6dA3QOTRugcm/view?usp=sharing

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Answer 2 · 2022-01-24T01:15:33.767Z

SSengupta-4080 answered Jan 24, '22 BarisAri-7164 commented Jan 24, '22

Open Device Manager and try deleting the usb root hubs.

Reboot and recheck.

If fine, update the drivers.

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BarisAri-7164 · Jan 24 at 09:05 AM

I have tried that unfortunately.

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Answer 3 · 2022-01-26T00:48:03.35Z

Docs-4663 answered Jan 26, '22 Docs-4663 published Jan 26, '22

The logs displayed many unexpected shutdowns.

These are recorded when there are manual power offs and spontaneous unexpected shutdowns and restarts.

Only one dump file was collected.

The bugcheck was 3B and the misbehaving driver was Nvlddmkm.sys.

Were these mostly power offs due to freezing or were some unexpected shutdowns and restarts?

This was a new installation so there could be malfunctioning hardware.

The logs also reported video TDR.

The computer has a beta BIOS version.

1) If there is no specific indication for the beta version please use the most up to date non-beta version:
https://www.msi.com/Motherboard/Z370-A-PRO/support#down-bios

2) The misbehaving driver was the Nvidia GPU driver nvlddmkm.sys.

Another Nvidia GPU driver can be tried.
(Uninstall and reinstall > install a driver different from 30.0.15.1123

If there are multiple unexpected shutdowns and restarts and or BSOD then find another GPU card for swap testing.

Either Nvidia or AMD can be used for swap testing.

3) The Nvdia Optimus can be turned off and the integrated GPU can be used for testing purposes.

4) If available the PSU can be swap tested.

Name NVIDIA GeForce RTX 3080
PNP Device ID PCI\VEN_10DE&DEV_2206&SUBSYS_22061569&REV_A1\4&2CE211EA&0&0008
Adapter Type NVIDIA GeForce RTX 3080, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 3080
Adapter RAM (1,048,576) bytes
Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll
Driver Version 30.0.15.1123
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_015FA42D67826549\NVLDDMKM.SYS (30.0.15.1123, 40.31 MB (42,270,168 bytes), 1/24/2022 7:18 PM)

The previous system shutdown at 15:33:32 on ?22.?01.?2022 was unexpected.
The previous system shutdown at 16:20:04 on ?22.?01.?2022 was unexpected.
The previous system shutdown at 22:00:14 on ?22.?01.?2022 was unexpected.
The previous system shutdown at 01:09:09 on ?23.?01.?2022 was unexpected.
The previous system shutdown at 02:53:04 on ?23.?01.?2022 was unexpected.
The previous system shutdown at 16:19:49 on ?23.?01.?2022 was unexpected.
The previous system shutdown at 17:21:59 on ?23.?01.?2022 was unexpected.
The previous system shutdown at 17:43:45 on ?23.?01.?2022 was unexpected.
The previous system shutdown at 19:51:42 on ?23.?01.?2022 was unexpected.
The previous system shutdown at 11:39:17 on ?24.?01.?2022 was unexpected.
The previous system shutdown at 12:03:28 on ?24.?01.?2022 was unexpected.
The previous system shutdown at 15:09:44 on ?24.?01.?2022 was unexpected.
The previous system shutdown at 15:27:08 on ?24.?01.?2022 was unexpected.
The previous system shutdown at 15:30:40 on ?24.?01.?2022 was unexpected.

Event[704]:
Log Name: System
Source: volmgr
Date: 2022-01-22T16:36:54.9770000Z
Event ID: 46
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DESKTOP-J513SA8
Description:
Crash dump initialization failed!

Event[1612]:
Log Name: System
Source: volmgr
Date: 2022-01-23T13:38:42.4930000Z
Event ID: 46
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DESKTOP-J513SA8
Description:
Crash dump initialization failed!

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