Bitlocker Files not accessible

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ArPharazon-7436 asked Jan 24, '22 Bagitman-1090 commented Jan 24, '22

Bitlocker Files not accessible

My SSD had a crtical process died error and is not detectable

I saved a copy of my files before on another drive & encrypted the folder

Now i got a new ssd , installed new windows but cannot decrpt & access my files on the other drive

please help

windows-hardware-code-storage

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Answer 1 · 2022-01-24T12:49:29.38Z

Bagitman-1090 answered Jan 24, '22

Bitlocker is not used for folder encryption, you are confusing bitlocker with EFS.
EFS encrypted folders can only be decrypted using the certificate that were used to encrypt them. When you encrypted, Windows creates that cert. and immediately asks you to back it up somewhere safe. Do you have it? Then import it now and you will be able to decrypt - else, the data is lost.

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Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 2 · 2022-01-24T13:03:41.213Z

ArPharazon-7436 answered Jan 24, '22 Bagitman-1090 commented Jan 24, '22

Where does it create a certificate?

All i did was right click, properties, advanced, encrypt contents to secure data & then there was a lock

I'm sorry i guess i didn't understand what it was

my ssd is no longer detectable btw

so can i get the certificate in the copied drive

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Bagitman-1090 · Jan 24 at 01:39 PM

As said, if you haven't backed up your certificate (as windows asked you to), your data is lost.

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