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TimothyChew-1379 asked MarileeTurscak-MSFT commented

MyApps does not display tenant a user is guested in and has access

We are having a problem with our Active Directory wherein that users can't see one of the tenants they are guested in MyApps.

They are however, able to access it using https://myapps.microsoft.com/?tenantid=<tenant_id>; as opposed to the sidebar;
We have a missing tenant

Are we missing a setting somewhere?

The sidebar appears to be bugged when accessing the "ghost" tenant.

Tenant Switcher when in ghost tenant


azure-ad-myapps
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I was not able to reproduce this with any of my accounts, so I have reached out to the MyApps team to check why this might be happening. The only thing I can think of offhand is that maybe the user has more than one account that is a member of these tenants, and his browser could be saving his credentials from the wrong one.

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