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jwmc-2133 asked vipulsparsh-MSFT commented

Changing M365 Password - Windows 10 Client Behavior

We have M365 for Business. All of our users use Office 365 and Onedrive. When our users change their passwords, they are then required to resign in to all applications on their Windows 10 machines. The way this happens is quite cumbersome: sometimes the user receives password prompts, some times they need to sign out of Office and back in, etc.

My question is this: Is it possible to eliminate the need for the password change/update on the users machines by changing authentication settings in M365 azure or by changing settings elsewhere? For example, we used to use a cloud storage product that was integrated with SSO via Onelogin (SAML). When a user changed their AD password, they were not required to re-sign in to the Cloud Storage app on their computer, the app simply maintained its connection and stayed signed in. We are wondering if this same behavior can be had with M365 and Office apps on Windows 10.

azure-ad-password-hash-syncazure-ad-pass-through-authentication
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@jwmc-2133 I wanted to follow up and know if the below responses helped in answering your query. If it did, please do not forget to accept the appropriate response as Answer.

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vipulsparsh-MSFT answered

@jwmc-2133 If you are logged in using the Corp credential to the machine either in Azure AD joined state or Hybrid Joined state, the applications should not prompt you for the new password as they can get the single sign on behavior from the machine itself. If this is not happening, we can investigate this further.

If you are using the personal account or a local account to login to machine and then change the password, then the application will ask for a password change as well, this is expected.
There is no setting in M365 to change this behavior,

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