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MdRubiatHaque-0645 asked JimmyYang-MSFT commented

Skype for Business can not login external network via Laptop or PC

Hi I am Rubiat,

We are facing an issue to login skype for business from external network via Laptop/PC. All required ports are open and we can communicate with each other very clearly via mobile. Internal communication is working very properly. When I trace the login procedure by Fiddler, it shows me

Result

168574-image.png




my external pool access is bblext
internal sfb pool name is bblsfbpool

How to mitigate this. Please give me any suggestion

office-skype-business-server-administrationoffice-skype-business-server-deployment
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Hi @MdRubiatHaque-0645

Welcome to Q&A forum!

According to your screenshot, it seems the issue is happened in edge server. Could you check if there is error messages in the code 1184 and 1187?

If it is the case, please make sure you enter the correct port, DNS record and certificate SAN entries for Edge Server.
168758-image.png


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Hello @JimmyYang-MSFT,

Thanks for your response. I am collecting the logs and let you know after checked.

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JimmyYang-MSFT avatar image JimmyYang-MSFT MdRubiatHaque-0645 ·

@MdRubiatHaque-0645

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.

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