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DilipKumbhar-8773 avatar image
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DilipKumbhar-8773 asked vipullag-MSFT commented

Crystal report error

I am using SAP B1 9.2 and I have developed addon in VS 2015. I have developed crystal report in this addon. It is giving me this error,

An error occurred creating the form. See Exception.InnerException for details. The error is: Retrieving the COM class factory for component with CLSID {C0C99FA5-E1D3-494E-BE0C-73C19424F91C} failed due to the following error: 8007007f.

We have deployed SAP B1 on azure. OS of this server is 64 bit Windows 2016.

azure-sap
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vipullag-MSFT avatar image vipullag-MSFT ·

@DilipKumbhar-8773

Firstly, apologies for the delay in responding here and any inconvenience this issue may have caused.
This issue needs deeper investigation. Support team will be able to check and help on this. I would recommend you to open a azure support case.

If you don't have the ability to open a technical support ticket, please let me know so that I can help you further on this.

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DilipKumbhar-8773 avatar image DilipKumbhar-8773 ·

Dear Vipul,

        Thanks for replying . What is the process of opening support case ?
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