Why is the subscription disabled?

Kai 31 Reputation points
2022-01-29T13:57:22.287+00:00

I recently signed up. I wanted to check how Microsoft Azure works. My subscription was suddenly disabled. Even without warning. I think it was unacceptable

Azure CycleCloud
Azure CycleCloud
A Microsoft tool for creating, managing, operating, and optimizing high-performance computing (HPC) and big compute clusters in Azure.
60 questions
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Accepted answer
  1. Dave Patrick 426.2K Reputation points MVP
    2022-01-29T15:54:56.727+00:00

    First, I'm not Azure support but another volunteer here in forums. Azure support does not engage these forums directly. Microsoft waits 30 - 90 days before permanently deleting your data in case you need to access it or you change your mind. You have two options. You can reactivate to access yourself or, assuming a recent event, you can submit a case here to recover your data.
    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  1. Dave Patrick 426.2K Reputation points MVP
    2022-01-29T14:02:58.61+00:00

    You can follow along here to reactivate.
    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-disabled

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Kai 31 Reputation points
    2022-01-29T15:41:40.81+00:00

    Can you send me the VM base so I can transfer the data to another hosting? Unfortunately, your service did not satisfy me. You are deactivating subscriptions without warning. This is unacceptable

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  3. Kai 31 Reputation points
    2022-01-29T15:59:34.61+00:00

    Oh, I'm sorry. I didn't know about that. I'll write to support Azure. Thank you for information