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Kai-5409 avatar image
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Kai-5409 asked DSPatrick commented

Why is the subscription disabled?

I recently signed up. I wanted to check how Microsoft Azure works. My subscription was suddenly disabled. Even without warning. I think it was unacceptable

azure-cyclecloud
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DSPatrick avatar image
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DSPatrick answered DSPatrick edited

First, I'm not Azure support but another volunteer here in forums. Azure support does not engage these forums directly. Microsoft waits 30 - 90 days before permanently deleting your data in case you need to access it or you change your mind. You have two options. You can reactivate to access yourself or, assuming a recent event, you can submit a case here to recover your data.
https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

--please don't forget to upvote and Accept as answer if the reply is helpful--



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DSPatrick answered

You can follow along here to reactivate.
https://docs.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-disabled

--please don't forget to upvote and Accept as answer if the reply is helpful--



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Kai-5409 answered

Can you send me the VM base so I can transfer the data to another hosting? Unfortunately, your service did not satisfy me. You are deactivating subscriptions without warning. This is unacceptable

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Kai-5409 answered DSPatrick commented

Oh, I'm sorry. I didn't know about that. I'll write to support Azure. Thank you for information

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No worries, you're welcome.


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