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MinaKim-8182 avatar image
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MinaKim-8182 asked DSPatrick commented

Account recovery for Microsoft Certification

Hi,

I had Microsoft Certifications from 2016 and I haven't been active on Microsoft account. I'm assuming that the reason I am unable to see the certifications is because I have been inactive for more than 2 years, but is there a way to recover it? I logged in and all it tells me is "Sorry, we could not find your certification profile. Please Contact Support."

Thanks

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1 Answer

DSPatrick avatar image
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DSPatrick answered DSPatrick commented

You'll need your MC ID.

Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
Merge and transfer certification profiles
Certification Profile/MCID Assistance
Certification Profile/Account Linking

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I cannot find my MC for this computer. How do I find it?

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DSPatrick avatar image DSPatrick CindyTaylor-8317 ·

ask for help in the cert forums I linked

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Just checking if there's any progress or updates?

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