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MohammedRatebKej-1989 avatar image
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MohammedRatebKej-1989 asked BrianSantimauro-3681 commented

Completed task emails in outlook 2016

Hi

I need to create rules to move completed task emails in outlook 2016
to folder but I can't find "complete" category
where I can find it

Thanks

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AndyDavid avatar image
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AndyDavid answered

A Completed Task wouldn't apply in a rule.
You mark an email as a completed task , you don't check for that as a message arrive and mark it completed.

In other words, a rule uses a set criteria to mark a message for follow-up.
But you, as an end-user marks that complete. There is no email to check as it arrives.

Make sense? :)

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JadeLiang-MSFT avatar image
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JadeLiang-MSFT answered BrianSantimauro-3681 commented

According to my researches and tests, there's actually no way to realize the function of moving completed task emails to specific folder by the rules. But I find a method which could do like this via a Quick Step like below.
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After creating this Quick steps , you can use this shortcut key to mark the message completed and move it to the specific folder simultaneously in your future work, which is convenient and fast. And it seems to be an automatic transfer.

For tasks that have previously been marked as completed, it's suggested to filter your completed task emails via (view>view settings>advanced>Flag completed) and move them manually.

Hope above information is helpful to you.


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Hi - This solves the issue...sort of. I just wish it were "smarter". I am a consultant and have many clients. I have client folders set up. So I believe that I will need to set up a different quick rule for each client to instruct it to move to the specific client folder when I mark the email request complete. I wish it had more logic like the "rules" do. If sender is X, then move to x folder when marked complete.

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