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JonMercer-8382 avatar image
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Sharepoint Migration Tool Fails During Install

When I try to install the migration tool for being able to migrate on-prem shared files to Sharepoint Online, it asks for my M364 user name and password, and then comes up and says install failed. I haven't used this tool before, so it is the latest version of the tool, though it hasn't actually tried to install anything.

I am the global admin for the M365 account, so am also the Sharepoint Admin. I am also the global domain admin on the server, though it hasn't got that far yet. I also have admin rights on my computer. The error isn't to helpeful, and the website just says to make sure you have the latest version of the program.

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CaseyYangMSFT-4714 avatar image
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CaseyYangMSFT-4714 answered JonMercer-8382 commented

Hi @JonMercer-8382,

Are you using Migration Manager in SharePoint admin center? Have you tried to use SPMT? You could try to use Microsoft SharePoint Migration Tool (SPMT) as a workaround. The SharePoint Migration Tool (SPMT) is a free and easy to use migration solution to help you migrate content from on-premises SharePoint sites to Microsoft 365.

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You could Install the SharePoint Migration Tool (SPMT) here. Then create a migration task with SPMT.

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JonMercer-8382 avatar image JonMercer-8382 ·

It is the Migration Manager in Sharepoint, and I have not tried that tool yet. I have found I could just drag and drop files from in file explorer to the site, which is doing the same thing as what I was going to use the migration tool for. There isn't a huge number of parent folders I have to move, so this has been working for me to do the major migration.

I will keep that in mind though, thanks for the tip. Would be curious as to why the migration tool won't install though.

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