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TimothyB avatar image
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After Windows Reset the system base language has changed (e.g. local groups)

We install an en-US Windows image and use Autopilot to register devices with AAD and enroll them to Intune. Through Intune we deploy a small script as Win32 app which changes the language to de-DE (find script here: https://oliverkieselbach.com/2020/04/22/how-to-completely-change-windows-10-language-with-intune/). Users should be able to reset their devices on their own using the Windows Reset function.

This works in general, but after the reset the OOBE and e.g. local groups are localized in German. We would have expected en-US. Policies may fail to apply due to the changed names of local groups like "Administrators" (eng) to "Administratoren" (ger).

We searched the Push Button Reset docs on the MS Docs but only found that we could create a oobe.xml file which would set the language to en-US for the OOBE. Not sure whether this would change the local groups names (I would assume this wouldn't change it). We tried the following options without any success: Reset using local installation, using cloud installation or by using the Media Creation Tool to create an ISO file (of course, having en-US selected...).

Does anyone know whether, and if yes how, this can be controlled? We will continue to test the behaviour but it seems only a clean install (e.g. booting from a USB flash drive) would install en-US base image which results in english local groups etc.

Thanks in advance! Any help appreciated.

Hope this is the right forum.. I was asked to post my question here again.

windows-10-generalmem-intune-generalmem-autopilot
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1 Answer

TimothyB avatar image
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TimothyB answered

Update: We got this issue fixed with MS Support. Summary:

Symptom: Wifi or disconnected devices with multiple languages installed ask user for default System language during OOBE (after PBR)
Cause: by design behavior
Resolution: Customers can circumvent this behavior by providing an answer file on auto-apply folders that will be consumed during PBR
More information:
Automate OOBE | Microsoft Docs
Deploy push-button reset features with auto-apply folders | Microsoft Docs

Additional info regarding Autopilot:

  • Autopilot devices to be connected to wifi first ask for region and keyboard layout and then for wifi connection (result: the behaviour is the same as described for wifi/disconnected devices after PBR above)

  • Autopilot devices connected to LAN with multiple languages installed DO NOT ask user for default System language during OOBE (after PBR) because the Autopilot profile is downloaded early enough and this defines the system default language











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