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MS Teams for Linux Ubuntu 20.04 Flatpak/snap/deb file cannot detect mics/speaker/camera

Hi
I tried MS teams for flatpak/deb/ snap file for Ubuntu 20.04 cannot detect mic/speaker/camera. But, I compare it with zoom/skype the audio output/input looks okay. Is it a bug?
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office-teams-linux-itpro
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Hi @dtantono-6618

Do you have the same problem in Teams web client?

If there is no issue in Teams web client, you could try to clear Teams for Linux client cache file to see if it can be fixed by following these commands:

rm -r ~/.config/Microsoft/Microsoft\Teams


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I tried to delete /home/user/.config/Microsoft/Microsoft Teams/ and restarted Teams (deb file) the problem still existed and also I switched with Teams on Edge browser and The mic/camera/speaker is okay. So, the teams app is the one who have a problem. What do you think?

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@dtantono-6618

Maybe you could try to uninstall Teams client and install it manually by running the following command:

curl https://packages.microsoft.com/keys/microsoft.asc | sudo apt-key add -

sudo sh -c 'echo "deb [arch=amd64] https://packages.microsoft.com/repos/ms-teams stable main" > /etc/apt/sources.list.d/teams.list'

sudo apt update
sudo apt install teams

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alas, it does not work. Thanks

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Hi @dtantono-6618

What is your version in your Teams client?

Since this issue is related to Teams backend server, we recommend you open a ticket with Microsoft to get remote help from engineer.

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it is Microsoft Teams Version 1.4.00.26453 (64-bit).. What do you think?

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