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RanbirSandhu-0749 avatar image
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RanbirSandhu-0749 asked LeonLaude commented

Microsoft Certification not showing Transcript or PDF certifications.

My Microsoft Certification not showing Transcript or PDF certifications, it just show a message about contacting support if I cannot see after a while;
actual message is 'Sorry, we could not find your certification profile. Please Contact Support.'

Tried yesterday and today and I still cannot see my previous certifications and current ones.

not-supported-qna
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1 Answer

LeonLaude avatar image
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LeonLaude answered LeonLaude commented

Hi @RanbirSandhu-0749,

Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products.

You can ask the experts in the dedicated Certification Profile - Transcript forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans


If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!


Best regards,
Leon

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Thanks for the quick response, but some body may want to update the error message on the certification to reflect the correct procedure.
176342-image.png


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LeonLaude avatar image LeonLaude RanbirSandhu-0749 ·

As suggested in the error message, contact the support which is found here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans

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