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suyogmahindrakar-5014 asked suyogmahindrakar-5014 answered

Sharepoint 2013 Storage Matrix folder size mismatching

Hi All,

We are facing below issues, and need your suggestion/help.

In our sharepoint 2013 farm , the storage matrix not showing size correctly , the parent folder size shows 250 GB, when we go inside all subfolder size shows 350 GB, why is this diffrence

why Parent folder not showing correct size

@trevorseward @StefanGossner-MSFT

office-sharepoint-server-administrationoffice-sharepoint-server-development
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@suyogmahindrakar-5014

Thank you for your question.

We are currently looking into this issue and will give you an update as soon as possible.

Thank you for your understanding and support.

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EmilyDu-MSFT answered suyogmahindrakar-5014 commented

@suyogmahindrakar-5014

Try to reset the storage metrics for the site collection though following PowerShell.

 $site = Get-SPSite http://SiteCollectionURL
 $site.RecalculateStorageUsed()

Then go to Central Administration -> Monitoring -> Check job status -> Find the “Storage Metrics Processing” timer job -> Run now.


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Hi , We have ran this command several time, but no change
from cental admin ran this job , job runs succesfully.

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EmilyDu-MSFT avatar image EmilyDu-MSFT suyogmahindrakar-5014 ·

@suyogmahindrakar-5014

Could you provide some screenshots of parent folder size and child folder size in the storage matrix for further troubleshooting?

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please find the attached file179133-storman2.png


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storman2.png (230.5 KiB)
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suyogmahindrakar-5014 answered

We found that , strorage proccesing service was showing success, however sharepoint timer service was stuck in one of the server hence it was issue, when we solved the SharePoint timer service issue, stroage proccessing started working correctly

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