question

MdAsfaque-0886 avatar image
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MdAsfaque-0886 asked 29998411 commented

Azure Form Recognizer - Request Failed with Status code 403

177423-az-error.png




I am constantly getting this error while labelling the PDFs. Earlier it used to work fine.

azure-form-recognizer
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@MdAsfaque-0886

I am double checking internally to see if there is any ongoing error and will let you know soon.

Regards,
Yutong

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@MdAsfaque-0886

Hope you have solved your question. Do you have a chance to check my response? Please let us know if you need more help, if you feel helpful, please kindly accept the answer.

Thank you.

Regards,
Yutong

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1 Answer

YutongTie-MSFT avatar image
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YutongTie-MSFT answered 29998411 commented

Hello @MdAsfaque-0886

We are able to train custom model successfully and there is no ongoing outage for Form Recognizer Labeling Tool as below screenshot.

178425-image.png

The possible reason for this issue could be your SAS token has been expired. Please check on the connection you are using, update the SAS URL to see if the issue still there. If the issue still block to you, please let us know us with your region and we are willing to help and investigate further. Thanks!
178426-image.png

Regards,
Yutong



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YutongTie-MSFT

I am experiencing the same issue as well.

It seems to me that the 403 error occurs when the storage account's connection is limited to the virtual network.

Can you please provide the IP address that should be allowed on the firewall for the storage account, I have allowed the IP address of fott-2-1.azurewebsites.net but I am still unable to connect before.

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