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ComputerHabit-1849 asked JamesTran-MSFT edited

How do you require the Authenticator app in Azure?

I keep searching docs and the azure interface and I am lost. I would like to require that during login that both a Phone and the Authenticator App. I just can't seem to find the right information.

microsoft-authenticatorazure-ad-multi-factor-authenticationazure-ad-conditional-access
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By default security settings are enabled. Then if you want to use conditional access you have to disable it. I disabled it and configured all the default templates for testing. For MFA I only get a Phone requirement.

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ComputerHabit-1849 answered

Turns out I needed to change the Users > Password Reset settings and add multiple Authentication Methods.

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JamesTran-MSFT answered

@ComputerHabit-1849
Thank you for following up on this and I'm glad that you were able to resolve your issue!

For more information:
Users can register their mobile app at https://aka.ms/mfasetup or in the new security info registration experience at https://aka.ms/setupsecurityinfo. You can enable security info registration for your organization by following steps at https://aka.ms/securityinfodocs. For additional help on using Authenticator app methods visit https://aka.ms/authappsspr.


You can Require users to register when they sign-in by navigating to Registration under Password Reset:
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Configure your users in the authentication methods policy to enable passwordless authentication.
Azure Active Directory -> Security -> Authentication Methods
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If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.


Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.


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