@Miroslav Knezevic
Thank you for your detailed post!
You're correct, in your specific scenario you'll have to reach out to our Azure Support Engineers so they can try to get you back into your new tenant. In the meantime, you can also try to select the Forgot my password?
option during login.
1) Since you can't use the Authenticator App to verify your identity
you'll select Use a different verification option
.
2) You can see if verifying your identity via Email
or Phone/Text
is possible. However, since you mentioned you never set it up, you can select I don't have any of these
.
3) If you have your Recovery codes, you can use them. Otherwise, you can select No
.
4) After selecting No, you'll be redirected to fill out the Recover your account form
to recover your Microsoft Account. For more info.
If you're using your onmicrosoft.com or tenant specific account, you can still select Forgot my password?
, which will take you other authentication methods to login. If none of the above options work, you'll have to reach out to our Azure Support Engineers or Azure Data Protection team for further assistance - (866-807-5850).
For future reference, I'd also recommend creating and managing an emergency access account in Azure AD, this will help prevent being accidentally locked out of your Azure Active Directory (Azure AD) organization because you can't sign in or activate another user's account as an administrator.
If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.
Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.