Teams error code 53003

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question

KamrulIslam-1735 asked Mar 3, '22 AruniSiriwardene-7903 commented May 16, '22

Teams error code 53003

How to bypass the following error and use the teams mobile app to login:

You cannot access this right now
Your sign-in was successful, but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app or location that is restricted by your admin.

Troubleshooting details
If you contact your administrator, send this info to them.
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Error Code: 53003
Request Id: aa130b22-cca3-4f94-bce8-58869a761b00
Correlation Id: be6c215f-de7a-48e3-8007-d4127778fa03
Timestamp: 2022-03-03T00:03:22.994Z
App name: Microsoft Teams
App ID: 1fec8e78-bce4-4aaf-ab1b-5451cc387264
IP address: 92.40.176.174
Device identifier: Not available
Device platform: Android
Device state: Unregistered

office-teams-windows-itpro

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5 |1600 characters needed characters left characters exceeded

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JimmyYang-MSFT · Mar 03 at 08:01 AM

Hi @KamrulIslam-1735

Does this issue only occurred in Teams for Android?

Does anyone else have the same problem in your organization?

According to your description, it look like your admin do more restrictions in your Teams account. So we also recommend you contact with your IT admin to troubleshoot it.

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JimmyYang-MSFT JimmyYang-MSFT · Mar 07 at 10:13 AM

@KamrulIslam-1735

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.

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LiJia-4461 JimmyYang-MSFT · Mar 23 at 07:36 AM

Hi @JimmyYang-MSFT

I met the same problem when I login the teams mobile app on iPad（iOS 15.4）.
I have asked my admin to check whether there is any restrictions with my Team account, but there isn't any.
I can use it before, but recently this problem appears.

Please check it for me, thanks.

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Show more comments

NicoleOrff-7609 · May 13 at 05:58 PM

I would check that your security questions meet the requirements. We've had users who now get the same error message and their security question answers don't meet the minimum requirements.

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AruniSiriwardene-7903 · May 16 at 08:48 AM

Hi, I have this exact same issue working on my laptop; not a mobile device.
I have informed the company trying to add my account in.
Is it something that resolves from my end or their end?

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Answer 1 · 2022-04-12T15:22:23.13Z

StaciaNordin-8210 answered Apr 12, '22 StaciaNordin-8210 commented May 13, '22

Same issue on iPhone 12

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StaciaNordin-8210 · May 13 at 06:01 PM

Mine resolved - not exactly sure why. I reported it to the people who invited me to the group, maybe they resolved something on their end.

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Answer 2 · 2022-05-12T12:36:25.327Z

LimaRenata-3437 answered May 12, '22 AruniSiriwardene-7903 commented May 16, '22

Also same problem both in the laptop and IPhone app. Our IT department is stating there are no restrictions from their side.

Error Code: 53003
Request Id: 41458a79-ea76-49d2-b176-6063fbeb7800
Correlation Id: 531f1098-8b3c-434b-a8eb-0c59c13898fb
Timestamp: 2022-05-12T12:09:55.261Z
App name: Microsoft Teams
App ID: 1fec8e78-bce4-4aaf-ab1b-5451cc387264
Device platform: Windows 10
Device state: DomainJoined

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Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

AruniSiriwardene-7903 · May 16 at 08:49 AM

Same problems for me also.

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