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rakeshck-4752 asked saldana-msft edited

Getting Erros in SMS_CLOUD_SERVICES_MANAGE ie Service Monitor received exception while monitoring service xxxxccmcmg

Hi Team,


We are getting Errors in SMS_CLOUD_SERVICES_MANAGE ie Service Monitor received exception while monitoring service xxxxccmcmg. Please check CloudMgr.log for further details. Exception: One or more errors occurred...

CloudMgr.log details below:

ERROR: Exception occured during monitoring of service XXXXccmcmg : Exception System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'management.azure.com'~~ at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)~~ at System.Net.Http.HttpClientHandler.GetResponseCallback

Note: Everything working as expected in CMG and MECM, This component errors reported two days before. We have MECM 2111 with KB12959506 hotfix installed.

A179650-cmg.pnglso there is an Errors in SMS_SERVICE_CONNECTOR as well it says "One or more critical connectivity checks were unsuccessful.
Check EndpointConnectivityCheckWorker.log on the Service Connection Point for more details"

EndpointConnectivityCheckWorker.log details below

[ConnectivityCheck] Creating web request to: https://configmgrbits.azureedge.net/ Method: HEAD Activity ID: 3bef4036-e2d9-421c-8254-d93abf0d097c Timeout: 00:05:00
The remote name could not be resolved: 'configmgrbits.azureedge.net'
[ConnectivityCheck] Response from https://configmgrbits.azureedge.net/ is: NameResolutionFailure (The remote name could not be resolved: 'configmgrbits.azureedge.net')
[Warning][EndpointConnectivityCheckWorker][0][System.Net.WebException][0x80131509]
The remote name could not be resolved: 'configmgrbits.azureedge.net' at Microsoft.ConfigurationManager.ServiceConnector.ExtensionMethods.<GetResponseAsync>d__13.MoveNext()
Endpoint connectivity check result: FailedCritical



Please advise

Thank You
Rakesh

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We would need more details from you to understand the issue better and direct it to the right team to help you.

Can you please share the following:
1. Elaborate on your scenario (what you are trying to do, end goal)
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