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cimoto avatar image
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cimoto asked cimoto answered

Outlook Search Parameter

Hello,

I come from Germany and also use a German Outlook. I have the problem that the search strings in Oulook don't work as long as they are entered in German. My case was also treated with you for months last year. Case#:25077783

Apparently the problem has been going on for years and you are not treating it any further! Why hasn't there been a fix since 2016?


This query works
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This query doesn't work
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This query works (english Prefix)
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The search via the filter popup does not work with any command!
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This problem has existed since 2016, as you can see from these posts. When is something going to happen here?



https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-2016-search-using-windows-default-language/e19cb8c6-de2b-48f3-853c-0fac4596a134?page=2



https://social.technet.microsoft.com/Forums/en-US/98593edf-2da1-4119-a2b4-6fd2e1519040/outlook-2019-search-search-parameters-changes-the-language-from-time-to-time-deltgten?forum=outlook


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FaeryFu-MSFT avatar image
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FaeryFu-MSFT answered cimoto commented

Hi @cimoto ,
Welcome to our forum!

In order to verify, what is the default language of your Windows OS?

According to my search, I found which is known issue: Outlook Search not inserting the expected localized text when using the ribbon

To workaround, the installed language of Office and the installed language of Windows must match, because the search syntax (From, To, Has Attachments) seems to follow the Windows OS language. Search will not work properly in a mixed language scenario or when using language packs.

Besides, I'd recommend you submit a feedback regarding this issue to the following website which is the most direct channel that our product team utilizes to collect suggestions and ideas from our customers: https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472

If you need further help, please provide more detailed information, so that we can give more appropriate suggestions.


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I use the same language on Windos 11 and Office365. Both are set to German. Switching both packages to English leads to the same result.

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FaeryFu-MSFT avatar image
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FaeryFu-MSFT answered FaeryFu-MSFT commented

Hi @cimoto ,

Thanks for your reply.

When using Advanced Query Search (AQS) to refine your search results. In the search box, type an AQS keyword, from the table below, followed by a colon and what you want to search for.
The keyword is in English, and the search content is your default language.
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More information for your reference in this document.
Besides, it is recommended you repair office from control panel in order to exclude the impact of language pack damage.


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Hello FaeryFu MSFT

Should that be a temporary solution? With the manual input of the English syntax it works. But if I enter everything in German, I get no results. In my work I have to search for "received: last month" or "received: January" or "received: September 2021" almost every day. That doesn't work. How do I search for a month from last year or a month from this year?

works
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don't work
Here I only get wrong results
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why doesn't this work?
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Hi @cimoto ,

Thanks for your reply,

I did a lot of testing and found that it really can't get the expected results, this seems to be product design. Searching for terms that contain more than one language may return inconsistent results.
As a workaround, you can use Advanced Search by clicking the filter button on the right side of the search box. Alternatively, the Outlook ribbon will change to show the Search tab and you use any of the options in the Refine group to refine your search results.

Many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future.
I’ve tried submitted this feature request in forum. What I can do for you at present is to submit a suggestion for you, and you can also make a suggestion via this link.

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cimoto avatar image
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cimoto answered

As a workaround, you can use Advanced Search by clicking the filter button on the right side of the search box. Alternatively, the Outlook ribbon will change to show the Search tab and you use any of the options in the Refine group to refine your search results.

This doesn't work either

the problem may well be released in the future

The problem has existed since 2016. Something must finally happen here! It can't be that I'm the only one with this error and that no one at Microsoft has noticed or addressed the problem. The search must work! This is an essential part of Outlook.

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cimoto avatar image
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cimoto answered

Any news on this?

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cimoto avatar image
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cimoto answered

Is there anything new to report or is this topic back in Nirvana for years and no one cares?

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cimoto avatar image
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cimoto answered

Any news here? The problem is still there!

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cimoto avatar image
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cimoto answered

Hallo? Gibt es hier niemanden mehr, der sich dieser Sache annimmt?

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