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DineshG-2452 avatar image
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DineshG-2452 asked JuanSobrado-3258 commented

Bitlocker and System variables issue

I have a serious problem with my Windows PC. I accidentally deleted my system variables so some features stopped working. I tried to reset my PC but it is protected with Bitlocker, I can't find my keys from my system because it's not working properly. My Microsoft is not showing my BitLocker keys. What can I do?

windows-10-securitywindows-10-setupwindows-10-application-compatibility
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Reza-Ameri avatar image Reza-Ameri ·

Are you able to boot into Windows?
Does it ask for password when you login to your PC?
Do you know what variable did you removed?

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1 Answer

JuanSobrado-3258 avatar image
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JuanSobrado-3258 answered JuanSobrado-3258 commented

Hello @DineshG-2452

Is the machine on prem and/or Azure AD joined? If it is, and the corresponding policies where configured and deployed correctly, the key might have been saved in one of the properties of the machine object in AD. In Azure AD you can find it sing the Azure Management Portal and / or Intune Management center

More detailed information: https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6

Regards,

==================
Juan Sobrado

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DineshG-2452 avatar image DineshG-2452 ·

No, my account is not joined with Azure. What else can I do?

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JuanSobrado-3258 avatar image JuanSobrado-3258 DineshG-2452 ·

Check https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6

it list all the locations were the key can be stored. However if none of these were used or you don't have access to them, unfortunately, there is no other way to unlock the drive.

Regards,

==============
Juan Sobrado

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