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Jonashrvall-2889 avatar image
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Jonashrvall-2889 asked RitaHu-MSFT edited

Unable to Uninstall MSI file

Hi

I trying to uninstall a msi file called bgbisapi.msi

I typing msiexec /x bgbisapi.msi

I got that error ,

This action is only for products that currently installed.

How will I do to solved that ?

Please help me :-)

mem-cm-application
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RitaHu-MSFT avatar image RitaHu-MSFT ·

@Jonashrvall-2889
Thanks for your posting on Q&A.

As far as I know, the bgbisapi.msi is a important component in MECM. In my opinion, the MP won't work well as usual if you removed the component. May I know why you are tried to uninstall the component?

Best regards,
Rita

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Jonashrvall-2889 avatar image Jonashrvall-2889 RitaHu-MSFT ·

Yes I have problem with Management Point ,
see https://docs.microsoft.com/en-us/answers/questions/753232/sccm-management-point-fatal-msi-error-bgbisapimsi.html

// Jonas

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RitaHu-MSFT avatar image RitaHu-MSFT Jonashrvall-2889 ·

Hello Jonas,

In order to help me research further, please help to provide the bgbisapiMSI.log for reference.

Note that cover you personal information if there are any in the log files.

Thanks for your understanding and cooperation.

Best regards,
Rita

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2 Answers

RitaHu-MSFT avatar image
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RitaHu-MSFT answered RitaHu-MSFT edited

@Jonashrvall-2889
Thanks very much for your reponsnse. We're glad that the question is solved now. Here's a short summary for the problem , this will help other users to search for useful information more quickly.

Problem/Symptom:
Unable to Uninstall MSI file

Solution/Workaround:
Uninstalled all Features and installed them again

Thanks for your time and have a great weekend.

Regards,
Rita

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Jonashrvall-2889 answered RitaHu-MSFT commented

I have solved that ,see
https://docs.microsoft.com/en-us/answers/questions/753232/sccm-management-point-fatal-msi-error-bgbisapimsi.html?childToView=766706#answer-766706

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