Teleport system does not work with Azure Remote Rendering (ARR)

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ky0214vfa-9692 asked Mar 9, '22 ChristopherManthei-9557 commented Mar 17, '22

Teleport system does not work with Azure Remote Rendering (ARR)

Azure Remote Rendering (ARR) and teleport system are used simultaneously.

We use the teleport system to move to any point on a 3D model, but ARR must always be run.

We have confirmed that the teleport system works by itself, but this feature does not work properly on HoloLens.

Our developers believe that the loading of the ARR library is preventing the teleport system from working.

Is it possible to use teleport system and AAR together? Please let us know. Thank you in advance.

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hololens-development azure-remote-rendering

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Answer 1 · 2022-03-10T06:51:57.473Z

HernandoRen-MSFT answered Mar 10, '22 HernandoRen-MSFT commented Mar 18, '22

Hello, Welcome to Microsoft Q&A,

Teleport System only works on the immersive HMD experiences (OpenVR, WMR). For AR experiences (like HoloLens), the MRTK teleportation system is not active. So, it has nothing to do with Azure Remote Rendering.

For more information please see:Teleport system

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ky0214vfa-9692 · Mar 11 at 06:41 AM

Thank you for your response.
Sorry I did not check the references thoroughly.

Could you please tell me one more thing to add.
Before using teleportation, I used to capture 3D models and create 2D mini-maps.
I was considering how to specify the point on the 2D map that I wanted to move and then move the main camera based on the difference between the coordinates of the original position and the coordinates I wanted to move.

However, this method did not work.
We found that this solution did not work properly when the size of the 3D data was large.

If you have a general solution to this problem, please let me know.

Thank you in advance for your help.

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HernandoRen-MSFT ky0214vfa-9692 · Mar 15 at 03:11 AM

First, as the design principle of the HoloLens app, the application shouldn't be in control of the position, orientation, and intrinsic properties of the camera. Rather, the position and orientation of the camera are implicitly controlled by the user's movement.
So, as a workaround, you can move your 3D Hologram in relative orientation and keep the camera right there to achieve the same goal.

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ky0214vfa-9692 HernandoRen-MSFT · Mar 16 at 11:41 PM

Thank you for your response.

Like you said, at one time we even tried to modify the logic to move the 3D Hologram to fit in the camera.

If the size of the 3DHologram was small it worked fine.
However, we believe that if the size of the 3DHologram is large it will not work well.

In that case, we recognize that we have to modify the 3DHologram directly to reduce its size. Am I correct?

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