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NipunKaplish-3047 avatar image
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NipunKaplish-3047 asked LuDaiMSFT-0289 commented

(AutoPilot)MDM Machine unable to setup

Hi,

installation exceeded the time limit message appears when Windows Autopilot happens in a device

185363-autopilot-failed.png



Please help the required settings to be updated


mem-intune-device-configurations
autopilot-failed.png (236.8 KiB)
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1 Answer

LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@NipunKaplish-3047 Thanks for posting in our Q&A.

For timeout issue, please try to edit the Enrollment Status page and try increase the "Show an error when installation takes longer than specified number of minutes" setting. And then check if it is successful to enroll.
https://docs.microsoft.com/en-us/mem/intune/enrollment/windows-enrollment-status#available-settings

Also, we can use Michael Niehaus's script to decode what is exactly failing (most likely an app installation timeout) https://oofhours.com/2020/07/12/windows-autopilot-diagnostics-digging-deeper/
Note: Non-Microsoft link, just for the reference.

At the same time, please check if this situation is an known issue:
https://docs.microsoft.com/en-us/mem/intune/enrollment/windows-enrollment-status#known-issues

If there is anything update, feel free to let us know.


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@NipunKaplish-3047 I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.

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