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PaulDowideit-2573 asked soysoliscarlos commented

Problem with Azure AD domain

Hello everyone!

I created an Azure AD domain.
It was connected to my work account and to my Azure Authenticator App.
Now my phone is broken and I cannot log into the domain anymore.

Is there any way to get access to my domain back?

Thanks in advance for your help :)

microsoft-authenticatorazure-ad-domain-services
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soysoliscarlos answered

Hi @PaulDowideit-2573

Thank you for asking this question on the Microsoft Q&A Platform.

You require that an administrator "Require re-register MFA" in your Azure AD user
186445-0.png

Hope this helps,
Carlos Solís Salazar


Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

NOTE: To answer you as quickly as possible, please mention me in your reply.





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PaulDowideit-2573 answered PaulDowideit-2573 edited

Thanks for your quick answer :)
I have some follow up questions:

An administrator of which organization?
The parent organization?

Where would the admin find a list of the users to require re-register?

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soysoliscarlos answered soysoliscarlos commented

Hi @PaulDowideit-2573

An administrator of which organization?
The parent organization?

An administrator to the Tennant were below your user; specifically, and Azure AD user, at least with the role "Authentication Administrator", if your user is a global administrator, you will require a Global Administrator.


Where would the admin find a list of the users to require re-register?


In this URL

Hope this helps,
Carlos Solís Salazar


Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

NOTE: To answer you as quickly as possible, please mention me in your reply.



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