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JBPollard-2775 asked BramD-6819 published

Remote Desktop Freezes with 4K

On of my user is unable to use remote desktop at his full 4k resolution it just freezes. Is this a known issue he's running windows 10 and the remote computer is Server 2019 I believe.

remote-desktop-client
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BramD-6819 answered BramD-6819 published

Hi JB,

Our RDS servers does the same think but only when the users are bypassing the broker if they are using the gateway server then it is gone.

The 4k resolution + DPI scaling are giving errors in Server 2016-2019 as far as i know. Still got no solution

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