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93329698 asked AndreasBaumgarten answered

Azure Free trial VM not available

Hi Team,

I have recently created a Azure free trial account but surprised to see that all said free VMs are not active. I have tried b1s for all free regions but did not find it available anywhere. Not only that I did find other VMs are also greyed out. Could you please help me to find out what is wrong with my account.

187197-vm-issue.jpg

Thanks
Kuntal


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pituach avatar image
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pituach answered pituach edited

Hi,

(1) make sure that your free time was not ended

(2) I have just try creating a VM with a free subscription and it worked well.

Try to sue the same configuration as I did here

187182-image.png



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kobulloc-MSFT avatar image
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kobulloc-MSFT answered kobulloc-MSFT edited

Hello, @KuntalGanguly-4246!

Adding to what @pituach has said, there have been a number of reports from people who have run into issues creating VMs (and several of these have been on free accounts).

Edit:

You may find that some VM sizes are unavailable as there is currently high demand for VMs in certain regions (this is especially true for free account VM sizes). The solution is to create your VM resources in neighboring regions during these periods of high demand. If you are having trouble finding a region, please create a thread here on Microsoft Q&A and we will be happy to assist you.

@KuntalGanguly-4246, I'll reach out to you directly with some recommendations.


What this looks like
There are two scenarios that are being reported. Both of these are due to high VM demand in certain regions that may result in some VM sizes being unavailable.


No VM images are available from the dropdown giving an "The value must not be empty" error.

188874-image.png


Attempting to select B1s results in the NotAvailableForSubscription error.

188875-image.png


What is Microsoft doing to avoid capacity issues in the future?
Ensuring capacity for our customers is a top priority for Microsoft and we are working around the clock to deliver on this. The increasing demand for Azure services is evidence of the popularity of Azure, and emphasizes the need to scale up our infrastructure even more rapidly. With that in mind, we are expediting expansion and are improving our resource deployment process to respond to this strong customer demand. We have identified several improvements on how we load-balance under a high resource usage situation, and how to trigger the timely deployment of needed resources. Furthermore, we are increasing our capacity significantly – and will continue to plan for strong customer demand across all of our regions. This September 2021 blog post covers improvements towards delivering a resilient cloud supply chain.

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breadushka-6178 avatar image
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breadushka-6178 answered

Hi everyone,

I have the same problem with my recently created free trial Azure account. b1s is not available in all regions (eligible free services).

Thanks in advance for your help

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AndreasBaumgarten avatar image
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AndreasBaumgarten answered

Hi @breadushka-6178 ,

maybe this helps: https://docs.microsoft.com/en-us/answers/questions/822958/i39m-unable-to-create-a-vm-no-vms-in-dropdown-or-n.html


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

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