Good Morning All,
We are having three users who are experiencing the error message of, ""Microsoft Outlook Sorry, we're having trouble opening this item. This could be temporary, but if you see it again you might want to restart Outlook. an unknown error has occurred."
This is happening when they are trying to open a re-occurring Zoom meeting in their local outlook client. This only happens on re-occurring meetings, not on single date ones. Also, they can double click on the meeting and open it as a series, but not as a singular entry.
I am able to open up their emails in web mail and access these meetings perfectly fine. Also, turning off "use cached exchange mode" also fixes the issue, however this is only a temporary fix that I do not want to employ for these users.
Are there any other potential fixes that are out there that I am missing besides these workarounds?
Thank you,
Jake