Hello,
Need your assistance to resolve the server unexpected restart issue with BugCheck: 0xc000021a.
Please check below-mentioned memory dump details:
Debugging Details:
Page 1828de not present in the dump file. Type ".hh dbgerr004" for details
ERROR_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down.
EXCEPTION_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down.
EXCEPTION_PARAMETER1: ffffc001c8a52190
EXCEPTION_PARAMETER2: 0000000000000000
EXCEPTION_PARAMETER3: 0000000000000000
EXCEPTION_PARAMETER4: 0
ADDITIONAL_DEBUG_TEXT: Windows must now restart because the DCOM Server Process Launcher service terminated unexpectedly
BUGCHECK_STR: 0xc000021a_DCOM_Terminated
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: services.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
LAST_CONTROL_TRANSFER: from fffff80011994895 to fffff8001175d3c0
STACK_TEXT:
ffffd001`62ea66b8 fffff800`11994895 : 00000000`0000004c 00000000`c000021a ffffd001`634bc3f8 ffffe001`f8722710 : nt!KeBugCheckEx
ffffd001`62ea66c0 fffff800`1198c194 : 00000000`00000000 ffffd001`62ea67d9 00000000`00000000 00000000`00000002 : nt!PopGracefulShutdown+0x2c9
ffffd001`62ea6700 fffff800`1176d2e3 : ffffe001`f85a5040 fffff800`11744f00 00000000`c0000004 fffff800`116a5000 : nt! ?? ::OKHAJAOM::`string'+0x1d64
ffffd001`62ea6840 fffff800`117613a0 : fffff800`11b90091 00000000`00000001 ffffd001`62ea6a58 00000000`c0000004 : nt!KiSystemServiceCopyEnd+0x13
ffffd001`62ea69d8 fffff800`11b90091 : 00000000`00000001 ffffd001`62ea6a58 00000000`c0000004 ffffd001`63c42180 : nt!KiServiceLinkage
ffffd001`62ea69e0 fffff800`11ad66af : 00000000`00000000 00000000`00000000 ffffd001`63c42180 ffffe001`f85a5180 : nt! ?? ::NNGAKEGL::`string'+0x608e1
ffffd001`62ea6aa0 fffff800`116d72da : fffff800`116d7220 00000000`00000000 00000000`00000002 00000000`00000000 : nt!PopPolicyWorkerAction+0x63
ffffd001`62ea6b10 fffff800`116770ff : fffff800`00000002 ffffe001`f85a5040 fffff800`118c8140 fffff800`118c1d20 : nt!PopPolicyWorkerThread+0xba
ffffd001`62ea6b50 fffff800`116ef73a : 00000000`00000000 ffffd001`60566180 00000000`00000080 ffffe001`f3ba18c0 : nt!ExpWorkerThread+0x69f
ffffd001`62ea6c00 fffff800`11764e66 : ffffd001`60566180 ffffe001`f85a5040 ffffd001`60576580 00000000`00000000 : nt!PspSystemThreadStartup+0x18a
ffffd001`62ea6c60 00000000`00000000 : ffffd001`62ea7000 ffffd001`62ea1000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
nt! ?? ::OKHAJAOM::`string'+1d64
fffff800`1198c194 cc int 3
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt! ?? ::OKHAJAOM::`string'+1d64
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 62156609
IMAGE_VERSION: 6.3.9600.20302
BUCKET_ID_FUNC_OFFSET: 1d64
FAILURE_BUCKET_ID: 0xc000021a_DCOM_Terminated_nt!??::OKHAJAOM::string
BUCKET_ID: 0xc000021a_DCOM_Terminated_nt!??::OKHAJAOM::string
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xc000021a_dcom_terminated_nt!??::okhajaom::string
FAILURE_ID_HASH: {9ba00585-f32d-a134-4c58-327c0d8bed3f}
Followup: MachineOwner
9: kd> db ffffc001c8a52190
ffffc001`c8a52190 57 69 6e 64 6f 77 73 20-6d 75 73 74 20 6e 6f 77 Windows must now
ffffc001`c8a521a0 20 72 65 73 74 61 72 74-20 62 65 63 61 75 73 65 restart because
ffffc001`c8a521b0 20 74 68 65 20 44 43 4f-4d 20 53 65 72 76 65 72 the DCOM Server
ffffc001`c8a521c0 20 50 72 6f 63 65 73 73-20 4c 61 75 6e 63 68 65 Process Launche
ffffc001`c8a521d0 72 20 73 65 72 76 69 63-65 20 74 65 72 6d 69 6e r service termin
ffffc001`c8a521e0 61 74 65 64 20 75 6e 65-78 70 65 63 74 65 64 6c ated unexpectedl
ffffc001`c8a521f0 79 00 00 00 00 00 00 00-12 00 00 00 00 00 00 00 y...............
ffffc001`c8a52200 08 01 0b 00 41 6c 53 65-5c fe e3 54 b6 0b 69 b3 ....AlSe..T..i.
9: kd> da ffffc001c8a52190
ffffc001`c8a52190 "Windows must now restart because"
ffffc001`c8a521b0 " the DCOM Server Process Launche"
ffffc001`c8a521d0 "r service terminated unexpectedl"
ffffc001`c8a521f0 "y"
