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McIntyreEnterprisesAdmin-3798 avatar image
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McIntyreEnterprisesAdmin-3798 asked KaelYao-MSFT edited

I cannot access outlook assigned email to me

UTC Date: 2022-04-01T02:09:59.182Z
Client Id: 7FFB735CFC814D629DBC4E2AB0170069
Session Id: 862aee25-fcfd-40c8-80c8-45da2cd82614
Client Version: 20220318002.11
BootResult: configuration
err: Microsoft.Exchange.Data.Storage.InvalidLicenseException
esrc: StartupData
et: ServerError
estack: Error: 500
at A (https://outlook.office.com/calendar/Email/:297:201342)
at https://outlook.office.com/calendar/Email/:297:210450
st: 500
ehk: X-OWA-Error
efe: DM6PR06CA0050, ZR0P278CA0021
ebe: DM6PR10MB2604
emsg: InvalidLicenseError

Please let me know what is the problem. I can't access assigned email to me in our organization

office-exchange-online-itpromicrosoft-graph-change-notifications
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KaelYao-MSFT avatar image
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KaelYao-MSFT answered KaelYao-MSFT edited

Hi @McIntyreEnterprisesAdmin-3798

Since the error messages is InvalidLicenseError, it indicates your Exchange license may have been expired or removed.
Please contact your tenant admin and have a check.

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KaelYao-MSFT avatar image KaelYao-MSFT ·

Hi @McIntyreEnterprisesAdmin-3798

Just checking in to see if above information was helpful.

Please let us know if you would like further assistance.

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