Disable email notification of missed Teams conversation

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JonMercer-8382 asked Apr 1, '22 JamesMooney-6559 answered Jun 28, '22

Disable email notification of missed Teams conversation

How on a M365 based setup, do I disable emails being sent to people when they miss conversations? I have people that are part of a group chat, that work different shifts, so when they come in, they have to delete dozens of emails from the days conversation.

Articles I have found say to change the banner and emails to just banners, but Teams doesn't call it that anymore, it is just Banner and Feeds.

I found this with a BING search, but the article doesn't actually talk about this specific thing, since the steps are the older click on your picture step. Is it not possible to stop the emails from Teams anymore?

https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d

office-teams-windows-itpro office-outlook-itpro office-exchange-online-itpro

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Answer 1 · 2022-04-04T06:15:46.323Z

JimmyYang-MSFT answered Apr 4, '22 JonMercer-8382 commented Apr 7, '22

Hi @JonMercer-8382

The settings you said above is only available in the old version of Teams client. In the newest version, you could try to follow these steps to disable the e-mail notification by following these steps:

1)In Teams client, go to Settings > Notifications

2)Select the off in Missed activity emails

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Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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JimmyYang-MSFT · Apr 07 at 04:55 PM

@JonMercer-8382

I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.

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JonMercer-8382 JimmyYang-MSFT · Apr 07 at 05:11 PM

Sorry meant to tag it as that resolved it, thanks.

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Answer 2 · 2022-06-23T14:09:26.953Z

JamesMooney-6559 answered Jun 23, '22 JamesMooney-6559 commented Jun 27, '22

How do you disable this for the whole organisation? I cant seem to find it in the admin console.

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JonMercer-8382 · Jun 24 at 11:07 PM

BING is failing me, which you would think its strength would be Microsoft questions. Since it is done through each PC, I would think there would be a GP or InTune way to do it.

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JamesMooney-6559 JonMercer-8382 · Jun 27 at 01:13 PM

Yea, I've been unable to get a solid answer. cant find a group policy for it and certainly cant see it in the admin console. i had expected to find it under policies.

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Answer 3 · 2022-06-27T22:01:14.063Z

JasonT-5614 answered Jun 27, '22

I have been trying to figure out a solution for this as well. From everything I have been reading, the settings can't be changed from an Organizational perspective because the settings is in a user context. The settings won't be found in the registry because they us JSON files for the settings, kinda of like .ini files back in the day. I have been looking through the JSON files to find the specific setting that needs to be changed, but have not had any luck, other than the fact that the "Isforeground" setting is changed when you make a change to it within the app. This setting is found in the Desktop-Config.json file in the AppData\Roaming\Microsoft\Teams folder. There is more to it than this but I am certainly looking for a way to turn it off as well, which could then be pushed out via Powershell script. If anyone has anything to add to this, maybe we can find the answer. There is a way, regardless of what some may say.....It is just a matter of figuring out where this setting actually resides!

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Answer 4 · 2022-06-28T13:50:59.637Z

JamesMooney-6559 answered Jun 28, '22

Hmm.. I think I'll test using regmon to capture the changes and repackage the app and roll it out again. Feels like they've dropped the ball on this one.

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