question

JulieM-2552 avatar image
0 Votes"
JulieM-2552 asked deherman-MSFT answered

Printer redirection Query on AVD

Dear All,

We enabled printer redirection for our AVD infra, which was working fine as expected. But all of sudden under the printer & scanners (AVD session) I dont see any redirected printer.

But when i try to print any file, it list me the option to print to redirected printer.

I checked the Hostpool properties and found no change. Can someone help to understand this issue.

azure-virtual-desktop
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

deherman-MSFT avatar image
0 Votes"
deherman-MSFT answered

@JulieM-2552
I understand your printer is not visible in Printers & Scanners but does work when you print from an application.

I suspect this is a Windows issue and not directly related to AVD. I was able to find similar threads where users had similar issues. Please check and try some of these solutions.

Resources:
Printer not showing up in devices and printers
Connected printers not showing in 'Devices and Printers'
Printer not showing up in Win 10 Printers & Scanners
RDS Redirected printers not showing up in Control Panel or Settings app

Hope this helps! Let me know if you are still having issues or need further assistance.



Please don’t forget to "Accept the answer" and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.