Authenticator App configuration in Intune for iOS - Safe private accounts

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PhilippSchfer-4983 asked Apr 6, '22 Crystal-MSFT commented Apr 11, '22

Authenticator App configuration in Intune for iOS - Safe private accounts

Hello together,

we roll out the MS Authenticator App with Intune to our iOS devices.
Our users are allowed to use the Authenticator App, or used them before, for their personal accounts.

If an user remove the management profile from the company portal app, the MS Authenticator App will be deleted too. This include also the user´s personal accounts!
Is it possible to just delete the organizational accounts from Authenticator instead of the whole app by removing the management profile?

Sometime we need to remove the profile by through our supporter to solve other problems.

Thanks in advance!

microsoft-authenticator mem-intune-application-management

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Answer 1 · 2022-04-07T02:31:59.503Z

Crystal-MSFT answered Apr 7, '22 Crystal-MSFT commented Apr 11, '22

@PhilippSchfer-4983，For the authenticator which is installed before the enrollment. based on my previous test experience, It will be kept. For the authenticator which installed during the enrollment, after researching, I didn't find the option to set to keep it. As a test, we suggest to remove the organization account from authenticator app and then un-enroll to see if it the result will be different.

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Crystal-MSFT · Apr 11 at 03:07 AM

@PhilippSchfer-4983, Hope things are going well. I am writing to see if we have the same result when we remove the organization account from authenticator app and then un-enroll. If there's any update, feel free to let us know.

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